Terms and conditions

Conditions of sale

Orders made through our website shall be considered FIRM and will be handled immediately after stock has been confirmed and any incident has been communicated to the client.

The minimum order shall be €150 (before VAT) unless otherwise authorised by our stores.

The prices listed on our website do not include taxes (VAT, Equivalence Surcharge) or shipment costs unless otherwise indicated or as part of a special promotion.

The order may not be cancelled once it is placed since merchandise has already been reserved or put into production for said client.

Forms of payment

1)      Credit/Debit Card.

2)      Bank Transfer.

Rebelde’s reserves the right to accept and, therefore, deliver the whole or part of orders received and confirmed through any means (web, store, agents, etc.) in accordance with the following cases:

1)      For problems relating to product quality detected at the time of shipment.

2)      For commercial criteria.

3)      Due to force majeure.

Rebelde’s shall duly inform the client of the impossibility of delivering the article or articles in question in the previously listed cases. In cases in which the merchandise has already been paid, the immediate reimbursement of the corresponding amount shall be processed, with the client holding no right to complaint or additional compensation for this purpose.

Return policy

After the order has been received, merchandise may be returned within 10 calendar days (from the date of receipt). In case of incident, contact us by e-mail at rebeldesshop@rebeldes.es indicating the receipt number, reference, brief description of the incident and, in case of defect, a photo of the product. We will be unable to process claims that do not meet these requirements.

Applicable legislation and competent courts

The present conditions shall be interpreted and carried out according to Spanish Legislation.

The parties shall submit to the jurisdiction of the Tribunals and Courts of Valencia for the interpretation and resolution of any conflicts that may arise and expressly renounce the right to any other jurisdiction that may correspond to them.

Privacy Policy

Rebelde’s informs the user that the handling of all personal information shall be done in accordance with Organic Law 15/1999 of 13 December on the Protection of Personal Data and with Royal Decree 1720/2007, of 21 December, through which the Regulation of Organic Law 15/1999 of 13 December on the Protection of Personal Data was approved.